Tattle Partners with Scooter’s Coffee to Elevate Guest Experience
CEO Alex Beltrani is building Tattle to help brands like Scooter’s Coffee turn real time feedback into better customer experiences.
Customer experience has become a defining factor for restaurant and retail brands. Tattle is helping companies act on that insight in real time. In a recent announcement covered by QSR Magazine, Scooter’s Coffee has partnered with Tattle to strengthen how it captures and responds to guest feedback across its locations.
At the center of the platform is Alex Beltrani, CEO and co-founder of Tattle, who has focused the company on helping operators move beyond static surveys and delayed reporting. Instead, Tattle enables brands to collect feedback as it happens and translate it into actionable insights for frontline teams.
Scooter’s Coffee is adopting Tattle’s AI powered system to better understand customer sentiment and identify operational improvements more quickly. The platform gathers feedback across multiple touchpoints and uses automation to surface patterns that might otherwise go unnoticed.
For a growing brand like Scooter’s Coffee, maintaining consistency across locations is critical. Real time feedback allows teams to address issues as they arise, rather than after they impact long term customer perception. This can improve service quality, strengthen brand loyalty, and create a more responsive operational model.
Tattle’s approach reflects a broader shift in how companies think about customer data. Feedback is no longer just a reporting tool. It is becoming part of daily operations, informing decisions at the store level and across the organization.
By combining data collection with AI driven insights, Tattle is positioning itself as a layer that connects customer experience directly to operational execution. The partnership with Scooter’s Coffee highlights how brands are increasingly investing in systems that help them stay closer to their customers.
As the restaurant industry continues to evolve, platforms that enable faster, more precise feedback loops are becoming essential. For Tattle, this collaboration reinforces its role in helping companies translate customer voice into meaningful improvements at scale.
Read the full article in QSR Magazine