Venture Everywhere Podcast: Kelvin Chan with Jenny Fielding
Kevin Chan, Co-Founder and CEO of Nirvana chats with Jenny Fielding, Managing Partner of Everywhere Ventures.
Episode 57 of Venture Everywhere is hosted by Jenny Fielding, Co-founder and Managing Partner of Everywhere VC. She chats with Kelvin Chan Co-Founder and CEO of Nirvana — a company transforming healthcare through automated insurance verification and specialty-optimized coverage solutions. Kelvin shares how Nirvana addresses critical pain points in verification to make healthcare more transparent, accessible, and efficient for both patients and providers, strengthening relationships across the healthcare ecosystem and enhancing the overall experience.
In this episode, you will hear:
Nirvana’s vision as a trusted symbol of certainty and transparency in healthcare.
Simplifying insurance verification with a button that instantly clarifies coverage and costs.
Overcoming slow healthcare change through partnerships and ROI with innovators.
AI's potential to improve care efficiency and address biases
Building products that challenge the status quo and address real pain points.
Focusing on "narrow excellence" to build trust and a strong brand.
If you liked this episode, please give us a rating wherever you found us. To learn more about our work, visit Everywhere.vc and subscribe to our Founders Everywhere Substack. You can also follow us on YouTube, LinkedIn and Twitter for regular updates and news.
TRANSCRIPT
00:00:00 VO: Everywhere Podcast Network.
00:00:14 Jenny Fielding: Hi, and welcome to the Everywhere Podcast. We're a global community of founders and operators who've come together to support the next generation of builders. So the premise of the podcast is just that, founders interviewing other founders about the trials and tribulations of building a company. Hope you enjoy the episode.
00:00:34 Jenny: Happy new year, Kelvin. Super excited to see you and welcome to Venture Everywhere.
00:00:41 Kelvin: Thank you. Thanks for having me. And happy new year too.
00:00:44 Jenny: Yes. New year is off to an interesting start. So hopefully there's some good stuff ahead. I'd love to start at the beginning. I was doing a little stalking of you as I usually do, and I did not realize that you also went to Columbia. So let's start there.
00:01:00 Jenny: So Columbia and you studied neuroscience. So tell us a little bit about where you thought your journey would be going and where it is now.
00:01:10 Kelvin: It's interesting. I actually was surprised that I ended up back in healthcare, but I went to Columbia for a very specific reason, which was to work with this one professor. And I used to watch NOVA documentaries growing up. And I always loved the sciences when I was like 15, 16.
00:01:28 Kelvin: And at the time, what everyone was talking about was mad cow disease. And the idea was how could a protein cause such a pronounced neurodegenerative disease.
00:01:39 Kelvin: And so that was just a fascinating world to me that I got deeply rooted into what it means to form memories. What is the neuronal basis for how memories form? And so there's this one individual, I believe he still works there. His name is Eric Kandel and he was a Nobel prize winner for medicine in 2000.
00:01:59 Kelvin: And I spent my whole high school career wanting to get to Columbia to work for him. And then after I got into Columbia, he still said no, cause his lab was full. So then I spent three years trying to work at his lab.
00:02:10 Jenny: I feel like most high schoolers are like hanging out on TikTok or whatever. So were you a little different of a high school kid? That's pretty impressive.
00:02:20 Kelvin: First of all, I had limited options. I think I had a Razr smartphone or a Razr phone, Motorola phone. I played a lot of GameCube. I'm not some savant. I just was so deeply curious about how the brain worked.
00:02:32 Jenny: That's fascinating that you, at such a young age, you really had the introspection to think about something that's pretty deep, how the brain works. I feel like most 13-year-olds, 14-year-olds, 15-year-olds are just trying to like, find a date. So...
00:02:49 Kelvin: I probably was still an idiot as well.
00:02:51 Jenny: All right. So you don't get into this lab, you get into Columbia and you want to get into this lab, but it's full. So then what happens?
00:02:58 Kelvin: This is what I learned the true spirit of entrepreneurialism. I literally show up every other couple of months just to say, hey, please. And I befriend one of the lab managers and she finally, she emails me and says, "Hey, we have an opening with this postdoc at the lab."
00:03:11 Kelvin: And I spent a year and a half working at this amazing lab that he helped form the initial hypothesis for how memory does work biologically. Well, obviously the theories have changed since, but I had a great time.
00:03:26 Kelvin: I originally wanted to go to med school, but life took a couple twists and turns. I started to realize how impatient I was with change and academia certainly moves at a different pace that I felt like didn't really resonate with my hunger to want to do things.
00:03:42 Kelvin: And so went through a couple of career shifts in my life, did some consulting in healthcare, built products with pharma companies, led a product team at a company called Enigma building data science software.
00:03:55 Kelvin: And then somehow I guess it took like a U-turn back into healthcare. Healthcare is always something that meant a lot to me, the sciences. And so now I'm here.
00:04:04 Jenny: Awesome. All right. So let's start with the early days of Nirvana, which provides insurance coverage solutions optimized for specialties. Can you talk about what that spark was and how you figured out that this was an issue that seemed worth pursuing?
00:04:21 Kelvin: Yeah, so my co-founders and I, we all have different personal experiences related to this issue. And I think a lot of people would resonate with this too, which is I was looking for a therapist at that time, a mental health therapist. This must've been 2018.
00:04:37 Kelvin: And I was also building a lot of software at that time for large banks and asset management funds, but I would have to step aside to go to a quiet phone booth to call both my therapist and my insurance company.
00:04:49 Kelvin: And after 48 minutes on the call, I would still leave the call not knowing whether insurance would cover my visit to that therapist, which I found incredibly frustrating. And as someone who sees a pain point and wants to build a quick prototype to help see if it can be done in automated fashion. That was just a problem.
00:05:12 Kelvin: I kept doodling around and thinking about ways to solve it, building little hacky stuff in my own spare time to see if it could work. And at least in my personal journey, I really wanted to solve it for myself because I didn't really appreciate and enjoyed the idea that it was so hard.
00:05:27 Kelvin: And I felt like I was decently educated or smart enough to handle these conversations and even that I was incredibly confused. And so one thing led to another. And we set out on this journey to start solving this problem.
00:05:41 Jenny: That's awesome. I love the empath founder solving problems for themselves. It's interesting, I'd say a little bit before we met you and invested in Nirvana, mental health was coming into the spotlight and we were seeing a lot of solutions and a lot of founders pitching me that the problem was about finding a therapist.
00:05:59 Jenny: And I was like, yeah, that's a problem. But if you look around, the real problem is paying for a therapist. Our system is so fragmented and really confusing. And so how did you dig in beyond the initial high level thing you wanted to solve and figure out where the real pain point was and the thing that was really impacting end users?
00:06:20 Kelvin: Yeah, that's a great question. And that definitely, this question you asked touches on our journey that didn't happen through a eureka moment. It happened through trial and error over time. So we originally wanted to build something that was designed for back office operations at therapists.
00:06:37 Kelvin: So we thought, hey, maybe if therapists had more time and we took over the entire insurance processing, but also scheduling, this would help alleviate the entire pain point and give therapists more time to actually work with patients, figure out if they could see them. That was the original hypothesis.
00:06:55 Kelvin: I think over time, what emerged was that we had this one feature that we gave away for free all the time. And it was a product that we demoed all the time, which was a calculator to help patients understand whether or not they could see the therapist with their insurance in the first place.
00:07:10 Kelvin: Completely undervalued that product. We did it as a sales tool, if anything, but it was the thing that people kept asking for over and over and over and over again. To the point where at some point we decided, hey, what does it mean to be really good at insurance verification? And what would it mean if we were the best at it for the market?
00:07:31 Kelvin: And when we started to dig down, we started to build and develop a hypothesis that the root cause of all financial uncertainty, often why someone is afraid to see a doctor in the first place is they're not sure if their insurance company will cover that visit.
00:07:48 Kelvin: So it wasn't about the scheduling, it wasn't about the payments, it was, hey, can we take this ball of anxiety and certainty that everyone has in the U.S. when they see a doctor and remove that anxiety and uncertainty? And what would it mean to build a product specifically targeted towards that problem?
00:08:05 Kelvin: And so we actually shifted the company to just focus on this, what was originally a feature into their main product. And as we invested into this product, we realized that the opportunity was greater than just the mental health world.
00:08:19 Kelvin: It existed profoundly across all doctors that everyone sees, which is obviously in hindsight, because we're all as humans, we go through this process. But connecting the dots in that way and building a company and a product solely dedicated on it became one that was a big change for us in some way, but from a mission perspective, still solved why we set out to do what we originally set out to do.
00:08:42 Jenny: Can you dig in and double click on what this automated benefit verification platform that you've built, what does that really mean? Especially for folks listening that are not as familiar with APIs and the like, how does this actually work?
00:08:56 Kelvin: Yeah, great question. So think of us as a button that tells you given a doctor plus your insurance information, can you see the doctor and how much is it? So the simplest way to understand our product is we tell you two things. Can you see this doctor with your insurance and how much is that visit? Those are the two things.
00:09:18 Kelvin: And there's millions of Americans that already use our product, probably without their knowledge because we work with the provider groups. And by provider groups, I mean the clinicians, the doctors, and the billers that work on behalf of the doctors.
00:09:35 Kelvin: And so if you ever walk into a clinic, you might present your insurance card to the biller. The biller will go ahead and scan it, file it away. And in their head, they'll come back to it in weeks at a time because they're incredibly busy. And at some point they'll call your insurance company and say, "Hey, I'm calling on behalf of Jenny."
00:09:51 Kelvin: We think we take her insurance card, the insurance company will say, hopefully yes. But if they say no, it's a horrible experience for you and they send you a bill. It's a terrible process. The reason it takes so long is because it requires phone calls. These billers are incredibly overworked. There's so many things on their plate.
00:10:05 Jenny: I thought the fax machine was in there as well.
00:10:09 Kelvin: Yeah, there's also the fax machine too. Yeah. Which is in their head, a more digitized process than a phone call. But that's a pretty small innovation. The fax machine was actually invented in the mid 1800s. It's very sad. But we've condensed that whole process into a single button.
00:10:25 Kelvin: And that button is used by billers around the country. That button is used in online booking flows. So if ever you had to put in your insurance information to book an appointment online, there's a really good chance it's us behind the scenes telling that patient that they're verified to see that doctor and that it's $20.
00:10:44 Kelvin: So that's how our product works. We partner specifically with all the EHR systems, the billers, the provider groups, the intake software industry to provide this experience for our patients.
00:10:56 Jenny: Awesome. Okay, thanks. So, if you could now give us a little bit of insight on how this is done. So how do you integrate with some of these healthcare systems? They're a little bit hard to work with. I have a bit of experience getting these integrations, getting these partnerships. That is a feat in and of itself.
00:11:18 Jenny: So how have you guys navigated dealing with these big, slow organizations that in some ways want to change and they want more efficiency? On the other hand, they're just very bureaucratic. So how have you guys navigated some of that? Would you say?
00:11:35 Kelvin: That's a great question. I'll talk about the tactical aspect, but I'll also talk about the product we're building, which I think benefits from a faster implementation. So one of my mentors, he led product at Plaid.
00:11:49 Kelvin: And one of the things that he would tell me is build products that are really good at one thing and be the best at that one thing. And if you believe that one thing to be a huge unlock for the market and to solve a significant pain point, then you will always win and people will come towards you and want to partner with you.
00:12:13 Kelvin: And he coined that term as “narrow excellence.” And that's something of a mantra that we've taken at our company, which is be the best at one thing and solve that well. Ultimately, our product is so simple in implementation. It is one button. It is a single button.
00:12:28 Kelvin: Our goal and Northstar is to make that button easier to use. Also continue to invest in giving patients confidence that when they see a doctor, they're covered and know how much it is.
00:12:38 Kelvin: And because it's such a simple tool, it's made implementation actually both relatively easy, but also because we've been able to grow so quickly in the market, a lot of these companies are wondering, hey, would Nirvana be a good partner to provide a stronger clinician inpatient experience?
00:12:55 Kelvin: And that's been a really exciting journey as well. And so actually it's not been as hard as knock on wood. So far, it hasn't been as hard as I expected being a healthcare company because you often hear about how slow these integrations take.
00:13:08 Jenny: That is great to hear. Wow. Maybe things are moving forward in healthcare. I love it. I'd love to hear about some of the impact you've been able to actually make. So could you talk through any success stories or things that really talk about the platform that you built impact?
00:13:25 Kelvin: There's something I always say at the company, which is behind every check. So we have a dashboard, but it's literally just, what are the number of insurance verification transactions that have happened and that we facilitated.
00:13:37 Kelvin: But behind every single transaction is a patient who we've been able to confirm benefits for and now can see that doctor with peace of mind without worrying about their wallet. Cause I think it's important to appreciate that there's a human behind the scenes that benefits from it.
00:13:56 Kelvin: And that's what makes what we do and what I feel is what gets me out of bed is that person's experience. We've done tens of millions of those checks and we do millions of them per month.
00:14:10 Kelvin: And it's really hard to appreciate how one line of code that we improve or one additional model that we train in our AI system, what that means for every single individual I set out to build this company because I wanted to help at least one other person and if one other person could benefit from my prototype. Then I've succeeded.
00:14:30 Kelvin: And so seeing how quickly this has grown has made me incredibly personally, very fulfilled and satisfied, but it's become a Northstar metric for our company. And that's very cool to me.
00:14:46 Jenny: Awesome. Can you talk about the big vision of Nirvana? So if you take a five year view of where you think things are going, what's the vision?
00:14:58 Kelvin: I'll start with what I want the Nirvana brand to mean, and then I'll work backwards to what that means from a product perspective. When someone sees the Nirvana logo and they see it next to the hospital they're about to go, the doctor they're about to visit, the cardiologist, the online digital health company.
00:15:16 Kelvin: When they see that logo, I want every individual to know that logo means your verification comes with certainty and trust. Because trust in any transaction system, healthcare, fintech or otherwise, leads to the most brittle process of all time and you can't have people who are nervous and worried about seeing a doctor.
00:15:37 Kelvin: The Nirvana logo needs to represent a 100% trust and faith in the healthcare system, which especially today I think is very broken. And if we can build that brand because of a very strong product that reintroduces and establishes that certainty and confidence, then we have fixed a profound issue within the U.S. healthcare experience.
00:16:02 Kelvin: And so from a product perspective, we have one goal. We're not going to expand into scheduling. Our number one goal is to make sure we can continue to foster and build that trust with the system. And that means deploying more AI models, it means to establish that confidence.
00:16:22 Kelvin: It means deploying easier ways to run a check. So a very cool thing we just released is a lot of people don't have their insurance card. So we can actually verify a check with just name, date of birth and zip code. When you show up, a lot of people don't know where it is. They might have an outdated one.
00:16:36 Kelvin: Even if they have it, they put typos. So it's a hard process. So our goal is to make running checks as easy as possible too. But the ultimate Northstar continues and will still be the confidence in what that brand means, the confidence of what someone understands their Nirvana logo to mean.
00:16:55 Kelvin: Because I truly believe it is the greatest bottleneck in our industry. And so when I think about the vision, it's about going into a doctor and not being worried about what the insurance company will and won't cover.
00:17:07 Jenny: It's interesting. I've interviewed a lot of B2B founders and a lot of healthcare, and they don't talk about brands so much. How do you think about building your brand beyond just providing a great service?
00:17:20 Kelvin: That's a really good question because I don't think that brand exists today for patients and I don't think there is a symbol of certainty for patients today.
00:17:28 Kelvin: When I used to work in fintech, I built a lot of transaction systems myself, and I always really admired what it meant, what the Visa logo meant, what the MasterCard logo meant. They are obviously also large B2B companies. They build rails and networks for large banks and institutions in that world.
00:17:46 Kelvin: But people know that if they have a MasterCard or a Visa card, they can go to that merchant. And that merchant doesn't have to be afraid of whether or not the credit card company will advance funds to that merchant. And the consumer doesn't need to be worried about whether or not they have sufficient credit to buy something.
00:18:03 Kelvin: I think a lot of people take that experience for granted and the credit system is actually relatively new from the perspective of modern history. And people don't recognize how that level of certainty, especially now digitized, has created a whole industry of e-commerce that couldn't exist without them.
00:18:24 Kelvin: And so we are a B2B company, but I'm solving for a societal issue, which is no one right now across insurance companies, doctors, pharma companies, the major healthcare players, none of them are solving for this question of patient trust around their costs. And I think we have a huge opportunity to be that player.
00:18:47 Jenny: Yeah. There's so much discontentment and distrust of the industry and it's like figuring out how to rebuild that. And I think brand is an interesting component that a lot of B2B founders don't think about, but just getting the word out there that Nirvana is part of the solution is hard, but I think it's a great opportunity.
00:19:09 Jenny: All right. Let's talk about some of the challenges. What are some of the unique challenges that you guys have faced or seen in the industry more generally?
00:19:18 Kelvin: That's a really good question. Specific to the industry, people do expect change to be slow. So there is an uphill battle in terms of fighting. So in spite of everything I said around, I think it's a quick implementation. We solve for a fast pain point and people want to work with us.
00:19:32 Kelvin: Culturally, I think in our industry, we're locked into a, wow, Kelvin, that is so exciting. I can't wait to do that in 2027. Just because you're locked into a behavioral pattern, things take a long time in healthcare. I don't think it's necessarily practical or it comes from a practical place or a question of whether or not it could be done sooner.
00:19:53 Kelvin: It's just that for decades, the industry has operated in this mindset. And so there's a very big fear, I think, about not disrupting the status quo of how things work. And I think in the best light, you could probably attribute that to, hey, it's really important to be careful and sensitive and responsible with patient information, outcomes, et cetera.
00:20:17 Kelvin: And people's care, a hundred percent true. I think in the worst light, healthcare has become a really insanely bureaucratic system full of sub-industries within sub-industries and middle men that are all facilitating macro parts of the entire healthcare journey. And so people have already embedded into their cultural mindset and operational mindset that change takes forever.
00:20:43 Kelvin: And battling that cultural mindset is actually difficult, especially when you work with older players in the space. And frankly, part of our success has been building case studies also with more innovative players. So we've been working with digital health companies like Headspace.
00:21:02 Kelvin: And once you're able to prove ROI around why confidence with patients and users matter, then you could start to showcase that around and help show people that, hey, it doesn't have to take years. It could take four weeks. And so I think a lot of our journey in terms of tackling this challenge is to show them that it is possible to affect change quickly.
00:21:24 Jenny: Yeah. It's so important. It's also just important to keep the industry moving. When I talked to founders and they say they're working with some of the big healthcare players on all sides, whether it's the providers, the payers, I'm like, okay, yep, give yourself two to three years.
00:21:39 Jenny: And they kind of look at me and like, really? Yeah, really. But I don't think it's a reason for us to stop. I mean, it's a reason for companies like you and founders like you to find the people that are forward thinking and just keep on pushing the industry because we have to make progress one step at a time.
00:21:56 Jenny: So moving on, can you talk about what you consider to be your superpower. So what's the thing that people, whether it's around the office or around the industry, are always like, yep, that Kelvin guy. What's the thing that is your go-to?
00:22:14 Kelvin: Great question. I am a product person by trade and it's how I like to solve problems. And specifically what that means is, for me, is I love building experiences that people didn't think were possible. I love what happens when a junior analyst to the CEO of a large Fortune 50 company looks at a prototype that we built.
00:22:37 Kelvin: And the first question they ask is how? Because there's something so magical around when people resonate with an experience they never thought was ever possible in their industry. And I think it is the sole reason. Some startups truly excel because they identified a market gap.
00:23:00 Kelvin: They're commercially one of the most savvy individuals. I think for me, I love building experiences that people never thought were possible in a way that makes it so much easier.
00:23:16 Jenny: I love that. Great to take the product point of view. And pulling on that thread, what advice would you give other entrepreneurs who are looking to innovate in healthcare?
00:23:26 Jenny: Would it start from a product point of view or a business gap that they see? What's some advice that you'd give the next generation of healthcare founders? I mean, you've been at this for a number of years. So any thoughts there?
00:23:40 Kelvin: I think the advice I give is probably broadly applicable even outside of healthcare. I would say the only reason to exist as a startup, I think, is to do things differently and to think outside the box.
00:23:52 Kelvin: And I think it's very easy to fall into the trap of, hey, I'm going to build this thing that cuts out costs by 10%. I'm going to build an ROI model that makes the purchasing decision or the user acquisition behavior a lot more likely.
00:24:06 Kelvin: But startups are not about necessarily incremental build. They're about profound change. And change, and the only reason for your company to exist in the first place is because you're taking a big swing around a thesis around how you think something should work that didn't previously exist.
00:24:21 Kelvin: And so it's very easy, I think, to fall into the trap of thinking small, thinking about how things were done to shape how things should be done. But really you should be working backwards from the problem and the pain point.
00:24:32 Kelvin: It's not about how things used to be done. It should be about how things could be done. And that's something I try to remind myself and my team on a consistent basis, but something I think all entrepreneurs should reflect on.
00:24:44 Jenny: I love that. I always call it the incremental change and we get pitched gazillion companies, as you can imagine, and a lot of the stuff we hear is you said 10% better or different or cutting out a cost.
00:24:55 Jenny: But I always push the founders to think about what's that big impact? What's the big change that you hope to affect? And we need founders taking big swings. So hopefully people like us can help put them in business.
00:25:08 Jenny: So because it's the beginning of the year and I feel like everyone did predictions. I'd love for you to tell me some of your healthcare predictions for 2025. What are some of the trends or things that you think will come to fruition now?
00:25:21 Jenny: I know healthcare doesn't move that fast. And so maybe it's not super trendy, but let's just say if last year was the year of AI automation, making it into the clinics and the hospital systems, what are some of the things that you're looking forward to this year within healthcare more generally?
00:25:38 Kelvin: That's a great question. It's hard to really ignore the political landscape right now. I think ultimately from a health policy perspective, it's going to get likely more privatized. And so you'll see a greater trend towards the privatization of health insurance, which what that typically means is health insurance companies.
00:26:01 Kelvin: Developing more mechanisms to manage care more effectively. Now the consequence of that as it marries to some of the technological advances that we've seen in the industry. I know AI scribes are really exciting.
00:26:16 Kelvin: And provider assisted tools to help with clinical documentation, etc. In terms of what that means is you'll see an increasing trend of providers having to be more efficient with care as well.
00:26:33 Kelvin: And I think both ups and downs, AI has a profound ability to catch blind spots of the biases of the user themselves and users in this case could be physicians. It also has the capacity to accelerate biases as well.
00:26:47 Kelvin: So if you're training a bunch of data on clinical outcomes that have been designed for a certain population and that's the pattern that the model is going to learn and pick up. So that's definitely a slippery slope that I'm curious to see how it shapes up at the end of 2025. I don't have a profound prediction on that.
00:27:04 Kelvin: But I think net what that means is on both sides, AI is going to be used both to manage care more effectively in some strange way, they're going to be all training off the same set of data.
00:27:18 Kelvin: And I do wonder when the biases of how healthcare data is generated today, both clinically through digital health apps, through clinical trials, how that will change ongoing. Because ultimately that is the basis of most predictions that any software can make.
00:27:38 Kelvin: So that's less a prediction, more of a curiosity of how I think about the long-term arc of healthcare and AI and healthcare.
00:27:47 Jenny: And just on that thread in general, there's obviously a lot of nuance, but if you had to say AI is gonna have a positive impact on healthcare, or there's a lot of things to be worried about, you fall on the positive side, I take it.
00:28:03 Kelvin: 100% positive, 100% positive in the long arc of things.
00:28:09 Jenny: Might be some bumps along the road, but ultimately patient experience, doctor tools, just seems like there's so much that's going to be accelerated. And I'm actually personally very excited about it. So I just wanted to clarify that.
00:28:23 Jenny: All right. So we're almost at the end. I just want to do our fast speed round where you can just quickly throw out any ideas. So a book, a newsletter or a podcast that you listen to you like, what would you recommend?
00:28:36 Kelvin: I'm in the middle of reading The Power Broker, the Robert Caro book. It's a long, long, long book of Robert Moses. I love New York city history. It's a deep, fascinating insight into how many different versions of success and what that means for an individual and what positive change.
00:28:53 Kelvin: Or what change positive or negative and how that can be interpreted. Podcasts, I love Lenny's podcast, but that's because I'm a product person and I think he's great, his newsletter specifically.
00:29:05 Jenny: Cool. If you could live anywhere in the world for just one year, where would it be? You could get out of freezing New York where we both are right now and live somewhere for a year, any favorite places you'd like to explore.
00:29:16 Kelvin: I have family in Taiwan. I've always wanted to spend some time in Taiwan. I love Taiwan.
00:29:21 Jenny: Go Taiwan. Favorite productivity hack, something that makes you do more faster.
00:29:27 Kelvin: Every morning, the first 10 minutes of my day after I drink a cup of coffee is think about the three most important things I could get done later that day.
00:29:36 Jenny: I love that. Most people say like a tool and you have a process, which I think is pretty cool. How do you unwind when you're stressed? What are your stress relievers?
00:29:47 Kelvin: I meditate a lot. I meditate pretty regularly three or four times a week. I meditate intentionally at home, sometimes I meditate taking the subways. I use an app called the Insight Timer. I am a huge champion of mindfulness and reflecting on how to make decisions. And when it feels like there's a lot of things going on at once, it helps clear my mind.
00:30:11 Jenny: Great. Final question. Where can listeners find you?
00:30:15 Kelvin: They could find me at healthcare conferences. They could find me at my office in Union Square. Or find me on LinkedIn. I like to listen to podcasts. I'll never host one.
00:30:24 Kelvin: And so... and I have the worst social media presence of all time. I'm barely on any of the social media apps. So you're definitely not going to find me there. So unfortunately, probably just at different industry conferences or on LinkedIn.
00:30:42 Jenny: Or meditating on the subway.
00:30:44 Kelvin: Exactly. And meditating on the subway.
00:30:47 Jenny: This was awesome. Thank you so much, Kelvin. It's great to have someone show the softer side of something that sometimes feels very hard, which is the healthcare industry and the impact that you guys want to make is significant. So congrats on all your success and thanks for joining.
00:31:04 Kelvin: Thank you. Really appreciate it. Happy New Year.
00:31:06 Jenny: Thanks, Kelvin.
00:31:08 Scott Hartley: Thanks for joining us and hope you enjoyed today's episode. For those of you listening, you might also be interested to learn more about Everywhere, where a first-check pre-seed fund that does exactly that, invests everywhere. We're a community of 500 founders and operators, and we've invested in over 250 companies around the globe. Find us at our website, everywhere.vc, on LinkedIn, and through our regular founder spotlights on Substack. Be sure to subscribe, and we'll catch you on the next episode.