Keebler Health’s founder and CEO on the Promise and Complexity of Agentic AI in Healthcare
Keebler Health provides an AI-powered risk adjustment platform that enhances accuracy and efficiency in medical coding and billing for providers and payers managing Medicare and Medicaid populations.
Agentic AI isn’t just the next evolution in artificial intelligence—it may be a paradigm shift for healthcare operations. Featured in Medical Economics, Isaac Park, founder and CEO of Keebler Health, breaks down what makes this new class of AI so different and why it matters for clinicians, administrators, and patients alike.
Unlike traditional AI tools that passively assist by generating recommendations or automating specific tasks, agentic AI systems are built to act. These models don’t just analyze—they execute. From coordinating care to drafting prior authorization requests and scheduling follow-ups, agentic AI can carry out entire workflows with limited human oversight, behaving like a highly capable assistant that understands both clinical and administrative priorities.
Why Agentic AI Demands a Different Lens
This leap forward brings new challenges. As Park emphasizes in the interview, giving AI systems autonomy over multi-step processes raises serious questions about safety, oversight, and trust. How do we ensure accountability when decisions are being made without direct clinician input? What kind of guardrails need to be built in?
Keebler Health is at the forefront of exploring these issues. By developing systems that are transparent, adaptable, and compliant with clinical protocols, the company is helping healthcare organizations test the boundaries of what AI can do—while anchoring innovation in safety and practicality.
As agentic AI tools gain traction, leaders like Isaac Park are shaping the dialogue around not just what’s possible, but what’s responsible. The future of healthcare automation may not be hands-free, but it could be radically more efficient—with the right guardrails in place.
Watch the interview on Medical Economics
Listen to Isaac Park with Jenny Fielding on the Venture Everywhere podcast: Keebler Health Bytes. Now on Apple & Spotify and check out all our past episodes here!